Demand managementOverviewDemand Management
Knowing what your customers want when they want it and having it available are formidable challenges. Vision Demand Management allows manufacturers to stay on top of customer demand and optimize delivery of available merchandise. Manage all phases of order processing, prioritize allocation of existing inventory, generate pick slip and invoices, control return authorizations and issue credit memos all within this single application. Vision Demand Management can be combined with Vision Sourcing. These applications are specifically designed for the long supply chains and complex requirements of the apparel and footwear industries. From procuring raw materials to inventorying and intelligently allocating available merchandise, Vision Sourcing and Vision Demand Management create value for your business.
With growing retailer demand for help in managing inventory levels, the benefits of Vision Demand Management become clear: increase your customers satisfaction by delivering the right product at the right time at the best price, and grow your bottom line by reducing returns and minimizing charge-backs. Put the power of these Vision Demand Management modules to work streamlining order processing and maximizing allocation.
Features
Improve sales by increasing visibility to customer demand. Sales Order Processing manages all phases of bulk, distribution and single store orders with user-defined tables, flexible price brackets and priority coding. It supports multiple dates at the sales order line level and allows manual or electronic distribution of bulk orders. Order Processing allows property mark and quality control down to the SKU level, provides order detail reference methods that include UPC/EAN or customer style numbers, applies pricing logic that supports bracket pricing by size and special customer pricing, and supports non-merchandise miscellaneous charges at the header and line level.
Order Processing module provides on-line, real-time visibility of inventory quantity available to sell in specific demand weeks as well as the quantity that will become available to sell in future weeks. If there is insufficient inventory for any size, a message showing planned availability quantity for the required week as well as future weeks will be displayed and the user can react. The availability feature can also work in conjunction with the Production Planning functionality, which provides for planning based on generic colors and sizes.
Improve decision-making. Allocation offers user-defined methods to optimize allocation of existing and planned inventory. It delivers results based on order priorities, required ship dates and back order logic. Flexible templates handle multiple allocation scenarios; sales order selection criteria include filters for date ranges, priorities and customer exceptions; work in progress quantities are included in available-to-allocate results.
Anticipated shipments are protected by allocation business rules; adjustment factors may be included to increase/decrease the available-to-allocate result by size; worksheets allow for "what if" scenarios and undo functions; and specific sales orders can be selected for priority allocation. Reduce lost sales from out-of-stocks by optimizing inventory levels. Using customer guidelines and warehouse preference rules, Allocation generates pick records for immediate shipments or pack and hold activities. Warehouse integration confirms shipped quantities, weight/carton information, and handling charges. Apply flexible business rules to assist in pick slip creation; check and release credit; automatically generate pick slips for reserved sales orders; and support manual and electronic warehouse management methods via Vision Demand Management.
Identify trends from historical or recent sales data. Invoicing controls invoice and credit memo generation based on confirmed shipping records and maintains historical sales information for statistical analyses. The module supports one-step invoice methods; includes automated backorders; maintains accurate records of substitutions; automatically calculates applicable discounts; and consolidates invoices based on customer profiles.
Control inventory at a Prepack level; purchase orders may be received from customers at the SKU (size) level via EDI and automatically reconfigured into predetermined prepacks as stored in the warehouse. When communicating back to the customer the prepack is exploded into its sized SKUs. Using bulk orders to define contents, prepacks may be customer and product specific. EDI maintenance has been modified to detect invalid sized combinations, and allow the user to modify the order to implode into the prepack.
Return Merchandise Authorization
Provide better visibility to inventory for quicker response to customer demand. Control return merchandise requests, track returned goods and issue credit memos with the fully integrated RMA module (Return Merchandise Authorization). Define authorization approval levels; check multiple authorizations against a single customer reference; control merchandise through all stages of the return process; and analyze returns by customer, style and reason.
Support VAT (sales tax) management at the line and size level and provide for monitoring and reporting of Intrastat data. Manufacturers will appreciate Vision Demand Management's support for global operations via multi currency.
Benefits• Improve your sales by increasing visibility into customer demand
• Manage all phases of bulk, distribution, and single store orders with user-defined tables, flexible price brackets, priority coding
• Supports bracket pricing by size and special customer pricing
• Optimize allocation of existing and planned inventory by delivering results based on order priorities
• Reduce lost sales from out-of-stocks by optimizing inventory levels
• Business rules support fulfillment optimization, shaving, priority rules allocation
• Identify trends from historical or recent sales data
• Controls invoice and credit memo generation based on confirmed shipping records and maintains historical sales information for statistical analysis
• One-step invoice methods Merchandise Authorization
• Gain greater visibility to inventory for a quicker response to consumer demand
• Control return merchandise requests, track returned goods, and issue credit memos
• Automatic credit memo generation
• Support for global operations via multicurrency and control of inventory at a pre-pack level
• Automatically reconfigure units into predetermined pre-packs
• Configurable business rules by customer
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